Online Ordering
Customer website for online ordering. · 17 articles
17 articles
Setup(3)
How to set up Google Tag Manager for Enhanced Ecommerce Tracking
Google Tag Manager does not replace Google Analytics(GA). Instead, it helps users to easily add Google Analytics tracking codes (tags) to your website, deploy GA event code snippets and define rules,
Migrating from another Online Ordering Provider
Prerequisites If you have been using MyFoodFast partnered up with a 3rd party Online Ordering Provider then your customer database with your customer's emails will be saved on our servers. Will
Run your ordering website on your own domain
Every MyFoodFast account comes with a ready-to-use ordering website at yourname.myfoodfast.co.uk. It works from day one and needs no setup from you. When you're ready, you can move your ordering site
Customisation(3)
Set your favicon and branding
Your favicon is the small icon that shows up in browser tabs, bookmarks, and next to your site in Google search results. It's one of the first things customers notice — so it's worth setting your own
How do I add or remove Footer content?
Prerequisites: Access MyFoodFast Back Office Back Office: 1. Setup > Company > Company Details Add Company address. It will be shown on the footer. <!-- TODO: screenshot --> 2(i). Manageme
How to configure "Contact Us" on your Online Ordering Web
Prerequisites: MyFoodFast Back Office by visiting https://go.myfoodfast.com/ <!-- TODO: screenshot --> Enter your Credentials to log in. Back Office: Setup > Online Ordering > Website > Contact
Ordering(7)
Deleting your customer account
If a customer wants to delete their account on your website, they can do this themselves from the profile page. This permanently removes their personal details and stops any future automated marketing
Apple Pay, Google Pay and Link at checkout
Your ordering website now shows Apple Pay, Google Pay and Link buttons at the top of the payment step, above the card form. A customer whose device already has a card set up can pay in one tap instead
Busy-time messaging and large orders on your ordering website
If you use Capacity Management, your ordering website only offers time slots your kitchen can actually serve. When slots are removed because you're busy, customers could previously see a shorter list
When a customer says the card form won't load at checkout
Card details on your website are collected by Stripe, our payment provider. The card fields are loaded from Stripe directly into the checkout page rather than being part of your website, which keeps c
How delivery addresses are checked on your website
When a customer chooses delivery, the website checks their address at several points before the order reaches your kitchen. This article explains what the customer sees at each step, so you can answer
Promo codes on your website: how they work and why codes get rejected
Customers enter a promo code on the Cart page (or in the basket drawer) and press Apply. If the code is valid for their basket, the discount appears immediately in the order summary and the code is sh
Live courier tracking on the order tracking page
Once a delivery order leaves the kitchen, the Track Order page on your ordering website turns into a live delivery tracker, in the style customers know from Uber Eats. It shows: - An arrival headline
Marketing(4)
Campaign links that open a deal and apply the code for your customer
When you run a campaign from Setup > Marketing that promotes a deal, the SMS or push notification contains a short link. When a customer taps it, your ordering website now does the work for them: 1. T
Connect Omnisend email marketing to your ordering website
If you use Omnisend for email marketing, you can connect it to your ordering website so it tracks what your customers browse, add to their cart, and order. This lets you build automations in Omnisend
The "Get the app" banner on your website
If you have a customer ordering app, your website can show a small banner at the top of the page inviting mobile visitors to install it. The banner appears automatically — there is nothing to switch o
Getting your website found on Google
Your ordering website is built so that Google can find and understand every one of your stores. Most of this happens automatically, but a few things need to be set up by you — especially if you have m