Set your favicon
Your favicon is the small icon that shows up in browser tabs, bookmarks, and next to your site in Google search results. It's one of the first things customers notice, so it's worth setting your own instead of the default MyFoodFast icon.
This article covers the favicon only. For your logo, homepage image, colours and font, see Make your website, app and kiosk match your brand.
Upload your favicon
- Sign in to Back Office at Company level (no store selected in the store switcher).
- Go to Setup > Online Ordering > Website & App > Settings.
- If you run more than one brand, choose the brand in the Virtual Brand selector at the top of the page. Each brand has its own favicon.
- In Design & Branding, find the Favicon field and upload your icon file.
- Click Save Changes.
Your site picks up the new favicon within about five minutes.
What file should I use?
- Format: a
.pngis recommended and the easiest to make..icoalso works. - Size: A square image, 32 × 32 pixels or larger (64 × 64 is a good choice). The browser scales it down.
- Design tip: Favicons are tiny, so use a bold, simple mark, usually your logo's monogram or symbol rather than the full wordmark. Fine detail won't be readable.
Don't have one yet? Until you upload a favicon, your site shows the default MyFoodFast icon in your customers' browser tabs, so we strongly recommend uploading your own.
When will customers see the new favicon?
It depends on where they're looking:
Browser tabs and bookmarks
- New visitors: see the new favicon immediately.
- Returning customers: their browser may have cached the old icon for a few hours. A hard refresh (Ctrl+F5 on Windows, Cmd+Shift+R on Mac) clears it. Most customers won't need to do anything — it'll update on its own within a day.
Google search results
- The favicon shown next to your site in Google search results can take hours to days to refresh, because Google maintains its own favicon cache that's separate from your site.
- To speed this up: open Google Search Console, select your property, and use the URL Inspection tool on your homepage. Click Request Indexing. This nudges Google to re-crawl the page (and your favicon) sooner.
- If you don't have Google Search Console set up, the favicon will still refresh on its own — it just takes longer.
Note: There's no way to force an instant favicon update in Google search results. The re-indexing request usually takes 1–3 days; without it, expect up to a week or two.
Troubleshooting
"I uploaded a new favicon but I still see the old one"
- Hard refresh: Ctrl+F5 (Windows) or Cmd+Shift+R (Mac).
- Try in an Incognito / Private window — this bypasses your browser cache entirely.
- Wait five minutes after saving. If it's still wrong after that, check Back Office to confirm the upload saved, and that you set it on the right brand.
"Google still shows the old favicon in search results"
- This is normal — Google's favicon cache is separate and can take days to refresh.
- Speed it up with Request Indexing in Google Search Console (see above).
"My favicon looks blurry or pixelated"
- The image you uploaded is probably too small. Re-upload a square image of at least 32 × 32 pixels.
- If you uploaded a rectangular image, it'll be squashed into a square — use a square source file.
Need Help?
Email help@myfoodfast.com with a screenshot of the favicon you uploaded and what you're seeing on your live site. We'll take a look.