Kitchen Display

So you want to be able to setup an Expo (dispatch) KDS to show me which item(s) I should start to assemble for dispatch. Have at least one other MyOrderBox KDS setup and working Go to Setup > POS >

Ensure that the network points are within a metre of where the Terminals and printers will go. Network router/switch being used must have empty ports for each device being added  Thermal Printer

Prerequisites: User story I would like to bump off each item as they are prepared within an order. How do I do this? In order to enable this feature 1. Start up the MOB KDS application 2.

Back Office Settings While the standard sorting is by Due Time, the Auto function changes this default behaviour as follows: If Auto On then, in order of priority:  - Sort all orders by Due Time.

Every Terminal must be closed off independently, at the end of day or shift, and note the transactions are allocated to each Terminal.  Prerequisites: 1.  Manager PIN - as only Managers may close o

Case After a database reset was done (MOB DB was deleted from SQL Management Tool), the POS can't be open. An error is showing (attached) and the following error appears in the logs: The error f

Many takeaways that deliver still use traditional maps to locate the address of the delivery order.  Our interactive map will automatically show all orders on the map and allow the staff to get a quic

ENABLE  Back office; 1. Management > Menu > Menu Setup Locate the category on the company menu containing the products > Click  'Edit the Category' icon. [Screenshot needed] 2. Printer Categ

This KDS simply fetches all orders for a particular store, therefore requires an internet connection at all times. Can be run alongside MyOrderBox POS and KDS, but for best experience use MyFoodFast

Ensure your Company owner has setup your store Ensure you have received login details to access your store Whilst we have a knowledge base, you can refer to as and when needed, it would be useful to

When the app is started, the software will check for an update automatically, as long as there is an internet connection, and offer you the chance to update the build. You may choose to Skip or Update

Timed orders can be placed on the POS for delivery or collection (Go to step 3) and on Web (Step 1). 1.  Upon receiving order POS - Will either automatically accept (If auto accept is enabled) or

PREREQUISITES POS and KDS running with the same build The KDS has a number of settings that can be switched ON or OFF to achieve a desirable effect. KDS LOCAL SETTINGS Appearance Settin

Prerequisites Running - POS / KDS version 1.1.29.1 or newer User Story I want my chefs to see only the orders they need to prepare immediately and filter out the ones for later. Method You cur

||| Only if needing more than one POS terminal follow the instructions below. If your hardware equipment has been purchased from MyOrderBox, follow link to set up How do I setup MyOrderBox hardware

Orders are not appearing on the MyFoodFast Kitchen Display System (KDS), even though they are visible in the Back Office and POS systems. --- This is the most common cause for POS v1 stores: 1. Log in

In order to provide support remotely we must have access to the POS Terminal. Installing this software should only take a minute. 1. Download the installer (anydesk.exe) here: AnyDesk MyOrderBox | Yo

Here you can learn to configure Kitchen Categories so that particular items go to specific kitchen printers and KDSs. Ensure your menu set up in the Company | All products are attached to the Defaul

Ensure your menu is setup || You can create any number of Virtual Brands (VB) || These can be actual, for example to limit menus on Delivery Platforms or virtual || Virtual means that the product is t

MyOrderBox POS is built to run on any Windows device as a plug and play service, for a single terminal store. If however, you wish to use multiple POS terminals that are in sync at all times or our