Hardware

Printers, terminals, and peripheral device setup. · 11 articles

11 articles

General(11)

Bulk changes to your menu in Excel

Prerequisites 1. You have your menu exported into a spreadsheet. Attach it here:  Once the menu has been setup, you can easily make bulk changes by editing this menu in the following way: Toppi

How-ToBeginner

How do I refund an order on the POS?

Prerequisites Running MOB POS app with an order to refund On the POS terminal 1. More at the bottom of the screen 2. More popup will appear, refund 3. Find the order that you wish to refund. 4. To

How-ToBeginner

How to uninstall Windows update

Case This was needed after the update on Windows from 03/21 when the receipts were being printed blank. Solution Firstly, • Press the Windows logo key + R then type gpedit.msc and click OK.

How-ToIntermediate

Setup guide: Zebra GK420d Printer

Setting up the Zebra GK420d Printer Install the Zebra Utility Software from here Once installed, follow the setup till you get to the interface screen To add a new printer press Install New Printer

Setup GuideIntermediate

Setup guide: Zebra ZD230 Label printer

This guide will walk you through the installation and troubleshooting of a Zebra ZD230 label printer on a Windows operating system. 1. Unbox the Printer: - Remove the printer and all accessories fr

Setup GuideIntermediate

Setup Oxhoo TP85 Printer

Step-by-Step Guide to Download and Install Drivers for Oxhoo TP85 Printer 1. Open your browser and go to Oxhoo Support Downloads Page. 2. In the search bar, type "TP85" and click Filter to list all re

Setup GuideIntermediate

Setup Printers

Make sure your 80mm thermal printer is connected to the network either by ethernet or WiFi and is printing fine from another device at the store. || Bluetooth printers are not supported currently En

Setup GuideIntermediate

Tax / VAT receipts

Should you wish not show the tax details on the receipts like the VAT amount or number follow this guide. Setup > POS > Receipts Show Tax Calculations > Disabled Show VAT Number > Disabled Sync

How-ToBeginner

Void and Fail orders

Ensure user roles setup.  Clerks are not be able to Void or delete an order or items once it’s gone into the kitchen. The Manager would have to do this with their PIN. If the order has been sent t

How-ToIntermediate

What will I need prior to the installation of the POS System?

Internet connection - this needs to be running smoothly in order for the system to work efficiently. We support both printing standards, Star and Epson. Power points - the till/termina

FAQBeginner

Why do I see USN codes in the Order istory?

These are seen when the Fiscal Printer is enabled on the POS. Simply disable it to remove USN codes in report POS > Advanced Settings > Peripheral > Fiscal Printer > NO

FAQIntermediate