Mobile App
Customer app for mobile ordering and engagement. · 8 articles
8 articles
Setup(6)
Create Apple Developer account for MyFoodFast iOS App
Your website must be publicly available and be running on your own domain, not on our standard myfoodfast.co.uk domain. Apple will check this when you create your developer account. Creating an Apple
Enable automated Push Notifications for orders
Prerequisites Back Office > Setup > AddOns > Push : Enable <!-- TODO: screenshot --> Enable the order statuses push notifications should be sent to <!-- TODO: screenshot --> If a template has been se
I want the Ordering App for my customers
You can have your own ordering app in the Apple App Store and Google Play, with your name and logo. Request it from Back Office and our team builds it for you. 1. Sign in to Back Office at Company lev
Live order tracking on the lock screen
When live order tracking is on, customers who order through your app can follow their order without opening the app. - iPhone: a tracker on the lock screen and in the Dynamic Island at the top of the
Online Ordering App deployed - What next?
MyFoodFast (MFF) Mobile App (iOS /Android) This is required to enable delivery on the App > Warning: Customers will not be able to place delivery orders if the polygon zone is not completed. Setup Gu
What customers see in the app's Account and Rewards tabs
Your customers' Account tab in your branded app has: 1. My profile: their name, phone, email and saved addresses. 2. Notifications, Notification preferences and Privacy. 3. A Help section with: - C
Marketing(2)
How can I communicate my app to new and existing customers via sms?
Prerequisites Ensure Texting / SMS has been enabled Now on Setup > Add Ons > SMS > locate 'Send Messages on' Sending an sms to the customer once they have an order delivered, reminding them to
How do I communicate my app to new and existing customers via email?
Now on Setup > Add Ons > Email> locate 'Mail Status' (Enabled) Sending an email to the customer once they have an order delivered, reminding them to download the mobile app and incentivising it wi