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Add offers restricted by vouchers or coupons

Which Promotion(s) you want to apply this coupon to? > Note: The Coupon functionality is not currently supported on the POS. Before you can apply any coupon code you must ensure the Promo has been ful

Back OfficeHow-ToBeginner

Add product images

Ensure your menu is set up and you can see your products in Company : Management > Menu > Menu Setup. File types: JPG/JPEG, PNG, GIF Max file size: 1 MB Recommended dimensions: Square images, 600x6

Back OfficeHow-ToBeginner

Allergens and Tags

Before you start Ensure you have set up your menu in full. > Note: These must be entered by yourself, as Support cannot help with this. The responsibility lies with the Store directly in the case of

Back OfficeHow-ToBeginner

Back Office not loading

If the Back Office at go.myorderboxhq.com is not loading, displaying a blank screen, or getting stuck, follow the troubleshooting steps below in order. Stale cached data is the most common cause of lo

Back OfficeHow-ToIntermediate

Bulk changes to your menu in Excel

1. You have your menu exported into a spreadsheet. Attach it here: Once the menu has been set up, you can easily make bulk changes by editing this menu in the following way: Columns AD - AN Give the O

Back OfficeHow-ToBeginner

Company or Store Menus

This article explains the difference between Company menus and Store menus, and how to choose the right option for your setup. By default, all stores share a single Company menu. This means any change

Back OfficeHow-ToBeginner

Create your own Pizza

You want to offer your customers the ability to Create their own Pizza, i.e. the customer can choose any 4 toppings of their choice for free, after which any additional toppings should be chargeable.

Back OfficeHow-ToBeginner

Customer Database

If you want to import or export your entire Customer Database, follow this article. However, for marketing purposes it is best to segment your customer data using our Grow Module. You can choose wheth

Back OfficeHow-ToBeginner

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