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Find guides, tutorials, and answers for all MyFoodFast products.
268 articles across 12 products
Browse by product
Back Office
Central command center for menus, staff, billing, integrations, and reporting.
99 articles
POS
Modern point-of-sale for in-store transactions and order management.
26 articles
Kiosk
Self-service ordering terminals for customer engagement.
4 articles
Kitchen Display
Kitchen Display System for efficient order management.
15 articles
Collection Display
Order status screens for pickup and dine-in customers.
2 articles
Mobile App
Customer app for mobile ordering and engagement.
8 articles
Online Ordering
Customer website for online ordering.
10 articles
Driver App
Delivery management and driver tracking.
6 articles
Voice Agent
AI-powered voice ordering automation.
1 article
Integrations
Third-party platform connections and APIs.
7 articles
Hardware
Printers, terminals, and peripheral device setup.
1 article
MyOrderBox POS
Point-of-sale system for in-store transactions, managed via Back Office.
89 articles
Popular articles
Adding a new store to your company
Before you create one, check that "new store" is what you really need. A store is a separate physical branch — it has its own address, opening hours, menu (or shared Company Menu), payments, and onlin
Add a delivery driver with just a name and mobile number
You no longer need to create an email and password for your delivery drivers. Add them with just their name and mobile number, and they sign in to the MyFoodFast Driver app with a 6-digit code sent by
Add offers restricted by vouchers or coupons
Which Promotion(s) you want to apply this coupon to? > Note: The Coupon functionality is not currently supported on the POS. Before you can apply any coupon code you must ensure the Promo has been ful
Add product images
Ensure your menu is set up and you can see your products in Company : Management > Menu > Menu Setup. File types: JPG/JPEG, PNG, GIF Max file size: 1 MB Recommended dimensions: Square images, 600x6
Allergens and Tags
A tag is a label you can attach to any product. Tags fall into two categories: - Allergen tags — used for the 14 UK regulated allergens (e.g. Gluten, Dairy, Nuts) and any additional allergens you want
Reading the Automated Marketing report
The Automated Marketing report tells you how your automated coupon campaigns are performing — how many coupons went out, how many were redeemed, and how much revenue they brought back. To open it, go
Back Office not loading
If the Back Office at go.myfoodfast.com is not loading, displaying a blank screen, or getting stuck, follow the troubleshooting steps below in order. Stale cached data is the most common cause of load
Batch Recipes
A batch recipe is a sub-recipe you make in advance — a tomato sauce, a marinade, a curry paste — that's then used as an ingredient in your menu recipes. Costing a sauce once means you can drop it into
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