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Find guides, tutorials, and answers for all MyFoodFast products.
206 articles across 12 products
Browse by product
Back Office
Central command center for menus, staff, billing, integrations, and reporting.
67 articles
POS
Modern point-of-sale for in-store transactions and order management.
13 articles
Kiosk
Self-service ordering terminals for customer engagement.
4 articles
Kitchen Display
Kitchen Display System for efficient order management.
8 articles
Collection Display
Order status screens for pickup and dine-in customers.
2 articles
Mobile App
Customer app for mobile ordering and engagement.
7 articles
Online Ordering
Customer website for online ordering.
3 articles
Driver App
Delivery management and driver tracking.
5 articles
Voice Agent
AI-powered voice ordering automation.
1 article
Integrations
Third-party platform connections and APIs.
7 articles
Hardware
Printers, terminals, and peripheral device setup.
1 article
MyOrderBox POS
Point-of-sale system for in-store transactions, managed via Back Office.
88 articles
Popular articles
Add offers restricted by vouchers or coupons
Which Promotion(s) you want to apply this coupon to? > Note: The Coupon functionality is not currently supported on the POS. Before you can apply any coupon code you must ensure the Promo has been ful
Add product images
Ensure your menu is set up and you can see your products in Company : Management > Menu > Menu Setup. File types: JPG/JPEG, PNG, GIF Max file size: 1 MB Recommended dimensions: Square images, 600x6
Allergens and Tags
Before you start Ensure you have set up your menu in full. > Note: These must be entered by yourself, as Support cannot help with this. The responsibility lies with the Store directly in the case of
Back Office not loading
If the Back Office at go.myorderboxhq.com is not loading, displaying a blank screen, or getting stuck, follow the troubleshooting steps below in order. Stale cached data is the most common cause of lo
Bulk changes to your menu in Excel
1. You have your menu exported into a spreadsheet. Attach it here: Once the menu has been set up, you can easily make bulk changes by editing this menu in the following way: Columns AD - AN Give the O
Company or Store Menus
This article explains the difference between Company menus and Store menus, and how to choose the right option for your setup. By default, all stores share a single Company menu. This means any change
Create your own Pizza
You want to offer your customers the ability to Create their own Pizza, i.e. the customer can choose any 4 toppings of their choice for free, after which any additional toppings should be chargeable.
Customer Database
If you want to import or export your entire Customer Database, follow this article. However, for marketing purposes it is best to segment your customer data using our Grow Module. You can choose wheth
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