Online OrderingReferenceBeginner

The "Get the app" banner on your website

Last verified: 2026-06-11

The "Get the app" banner on your website

If you have a customer ordering app, your website can show a small banner at the top of the page inviting mobile visitors to install it. The banner appears automatically — there is nothing to switch on — as soon as your app's store IDs are filled in.

Customers who order through your app can receive your push notification offers, so every install from this banner is a customer you can reach directly for free.

How to enable it

  1. Go to Setup > Online Ordering > General Settings.
  2. Fill in the iOS App ID and/or Android App ID fields.
  3. Save — the banner appears on your website automatically.

Note: If your app was set up by MyFoodFast, these fields are usually filled in automatically when the app is published. You only need to check them if the banner isn't appearing.

The accepted formats are:

  • iOS App ID: the numeric ID from your App Store listing (e.g. 123456789), or the full App Store URL.
  • Android App ID: your app's package name (e.g. com.yourbrand.app), or the full Play Store URL.

What customers see

  • Visitors on an Android phone see the banner with a link to your Play Store page.
  • Visitors on an iPhone or iPad see the banner with a link to your App Store page. iPhone users browsing in Safari may also see Apple's own "Smart App Banner" above the page.
  • Desktop visitors never see the banner.

The banner shows your brand colour and name, with a Get app button and a dismiss (✕) control.

When the banner stays hidden

The banner is deliberately hidden when:

  • The visitor dismissed it — it stays hidden for 30 days on that device.
  • The visitor is browsing inside your app — the app never advertises itself.
  • The visitor added your website to their home screen as an app (PWA).
  • The relevant store ID isn't filled in for the visitor's device (e.g. an iPhone visitor when only the Android App ID is set).

Troubleshooting

The banner isn't showing on my phone. Check the App ID fields in Setup > Online Ordering > General Settings. The iOS field must contain a numeric App Store ID or a full App Store URL — if it contains anything else, the banner won't show for iPhone visitors. Also remember the 30-day dismissal: if you dismissed it while testing, open the site in a private/incognito tab.

The banner shows the wrong app. The store links are built directly from the App ID fields — correct the values in General Settings and the banner updates on the next page load.

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