KDS Settings

PREREQUISITES

POS and KDS running with the same build

The KDS has a number of settings that can be switched ON or OFF to achieve a desirable effect.

KDS LOCAL SETTINGS

Appearance Settings

Column / Row Count

The number of order card columns and rows can be set, simply by selecting from the drop down number. 

• Column count range is from 2-10
• Row count range is from 1-4

Card Font 

Controls the font size used in the order cards

• Small
• Medium
• Large

Bump Orders - Itemised bumping

• 'No' - allows itemised bumping 
• 'Yes' - whole order bumping 

Order Notification  

When an order is received by the KDS

• 'Beep' -  will make an audible beep sound 
• 'None' - no sound will be heard.

Display Settings

On Order Touch - 

• 'Prepare' - sets the order to require a double bump. 1st bump sets order to 'preparing' and the card goes orange. 2nd bump turns the card to green and bumps the order from the KDS.
• Bump  - When set turns the card to green and bumps the order from the KDS with a single Bump

The Track screen on POS then displays the order as 'Ready to collect' for collection orders and 'Ready to dispatch' for delivery orders. 

BACK OFFICE Settings

The Kitchen displays are activated via setup from the back office. 

See the KDS setup guides in this help centre.

Orders Notes on KDS

Order notes can be enabled in the back office by switching the feature YES or NO. If enabled, notes sent via Web / POS orders are displayed on KDS.

Setup > POS > Receipts

Kitchen send time

The kitchen send time controls when a DELIVERY order is sent to kitchen. This will be reflected on the KDS as well as the Kitchen printer.

Setup > POS > Receipts

For further detail on how this affects the POS, see How do timed orders work and how can I create one?

Show default option values

If you would like to show options that are set as default for a product then this should be enabled. This will be reflected on POS Order Tab, all Kitchen & Dispatch receipts and KDS.

Setup > POS > Receipts

For example, the Pizza Capricciosa has the following default option values

When added to the order tab and sent to KDS all the default option values will appear in an orange font.

POS

KDS

Show Attributes before Products

If you would like to display the attribute (i.e pizza size, pizza type) enable this. This will be reflected on POS Order Tab, all Kitchen & Dispatch receipts and KDS

Setup > POS > Receipts

For example, "15, Margherita

                      Large, Cajun chips