Setup Guide: Menu

Back Office

Management > Menu > Menu Setup

Menu Structure

Before you add any products it is important to understand how the menu is structured, so you can add them in the right order.

• Brand

• You can have any number of brands, either virtual or real.

• Category

• The highest level e.g. Pizza

• Products

• All products e.g. Margherita must belong to a Category

• Must have prices unless they have Attributes, in which case the Attribute will have pricing

• Each Product may have Attributes like sizes e.g. Small, Medium, Large

• Each Product can be assigned to one or many Brands.

• Options

• e.g. Toppings, Base

• Can be assigned to any Product and must contain Option Values

• Option Values

• e.g Extra Cheese, Mushrooms, Onions

• Each Option Value must belong to an Option

• Must have prices

• Each Option Value can be marked as Default, Substitute

Advanced Pricing

Company: Management > Menu > Menu Setup : Advanced Pricing  Enable 

Store : Management > Menu > Menu Setup : Advanced Pricing Enable

• This will allow you to set 4 prices in the system for every Product and Option Value when you edit them.
• POS and OLO site and app all use these prices when creating the respective order.
• You have a choice of which price you send to the aggregators, including a "Commission" price for the likes of Deliveroo and Uber Eats. This is highly recommended as you need to maintain your profit margins and not just increase revenue.

[Screenshot needed]

How to Add Menu Items When Using the Company Menu in My Order Box

Issue

A store manager is unable to add new menu items because the store is using the company-wide menu, which restricts the ability to add or modify items directly.

Clarification

When a store is using the Company Menu in My Order Box, it does not allow individual stores to add or modify menu items independently. The store can only create deals using the existing items in the company menu.

Solution

If you want to add or modify items in the menu, you have two options:

1. Request the Company Menu Manager to Add the Items:

   • The company menu is typically managed at a higher level, such as by a head office or corporate manager. If there are specific items you want to add, you will need to contact the company menu manager to make these changes.

2. Disable the Company Menu for Your Store:

   • You can disable the company-wide menu and manage your store's menu independently.
   • To do this, follow these steps:

3. Navigate to the Menu Settings section in your store's dashboard.

4. Disable the company menu option if available.

5. Once disabled, you'll be able to add and manage items specific to your store.

6. Note: If you choose to disable the company menu, we can assist in cloning the company menu for your store, but this may involve additional work.

Steps to Manage Company Menu Settings

1. Go to the Management section in the left-hand sidebar.
2. Click on Menu Settings.
3. Here, you can enable or disable options such as:
   • Allow price changes
   • Allow disabling of products
   • Show recipes
4. If you're managing your store's menu, ensure you have the necessary settings enabled to modify the menu as needed.