Importing sizes and add-ons with your menu
When you set up your account, you can import your existing menu automatically by pasting a link to your page on a delivery platform. The import now brings across your product options — sizes, add-ons, extras, and "choice of" groups — not just categories and products.
What gets imported
For each product we capture:
- Its category, name, description, price, and image
- Its option groups (for example Size, Choice of Crust, or Extra toppings)
- For each option group, whether a choice is required, how many choices are allowed, and the price of each option
Supported platforms
| Platform | Products & prices | Sizes & add-ons |
|---|---|---|
| Deliveroo | Yes | Yes |
| Just Eat | Yes | Yes |
| Uber Eats | Yes | Yes |
| Other links | Yes | Not available |
Note: For other menu links, products and prices import but option groups do not come across automatically. You can add sizes and add-ons afterwards in Management > Menu > Menu Setup.
While your menu imports
The import runs in the background and usually takes a minute or two. You can carry on using Back Office in the meantime: the Dashboard and Menu Setup show Importing your menu… and update by themselves when it finishes. When it's done, the Dashboard tells you how many products and categories came across, with a link to Menu Setup.
We also email you once the import has finished, with what was imported.
If the import fails
Sometimes a platform's page can't be read, for example when it is temporarily blocking automated visits. If that happens, the Dashboard and Menu Setup show We couldn't import your menu automatically:
- We add a sample menu so your store isn't empty. You can edit it, or replace it by importing again.
- Click Try again. Your menu link is already filled in; change it if you want to use a different platform page. Only the account owner or a company admin can start the import again.
Try again only appears after a failed import, so it can never overwrite a menu that imported successfully.
Prices from delivery platforms
Delivery platforms often list higher prices than you charge in-store, to cover their commission. After importing from Just Eat, Deliveroo or Uber Eats, Menu Setup reminds you of this. Check your prices and adjust them for your own website and POS.
After the import
Your menu lands ready to review. We recommend checking:
- Each product's options are correct and priced the way you want.
- Any required choices (like a size) are set as required.
- Prices for add-ons are the extra amount charged on top of the base price.
If something didn't come across, you can edit or add it manually under Management > Menu > Menu Setup. (If your store uses a shared company menu, manage products at Company level — with no store selected in the switcher — under Management > Menu > Menu Setup.)
Tip: If your imported menu is missing options for a platform that should support them, the source page may have changed its layout. Try the import again, and if it still doesn't work, contact support so we can take a look.