MyOrderBoxHow-ToBeginner

My menu isn't updating after changes made in the Back Office

After making changes in the Back Office, the POS needs to sync to pick up the updates.

How to sync

On the POS, go to Advanced Settings
Select Sync Now
Wait for the sync to complete — changes should appear within a few minutes

Check your internet connection — the POS must be online to sync
Close and reopen the POS application, then sync again
If using SQL Server, ensure the DB server is running
Check the Back Office — verify your changes were saved correctly (look for the confirmation message after saving)

Note: Some changes, such as adding new categories or products, may require a full sync. If individual items are not updating, try closing the POS completely and restarting it.

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