Signing in
- On the PIN screen, make sure Sign in is selected at the top of the Enter your PIN card.
- Type your 4-digit staff PIN on the pad, or on a keyboard if the till has one. The till signs you in as soon as the fourth digit goes in; there is no button to press.
- If the PIN is wrong the dots shake, turn red and clear, and a red message under them tells you why. Type it again.
Note: Your PIN is set in Back Office under Staff. Ask a manager if you do not know it.
Clocking in and out
- Tap Clock in or out at the top of the PIN card.
- Type your 4-digit PIN. The card confirms the action, for example Priya Kaur clocked in at 14:22.
The Clocked in today card on the left lists everyone who is clocked in, with the time they started and how long they have been on. If a name shows since and a date, that person forgot to clock out on that day.
Clocking everyone out
After a manager clocks in or out, a Clock out everyone button appears at the bottom of the staff card. Tap it and the till asks Clock out all 3 staff?, naming everyone it will clock out and the time. Confirm to clock them all out, for example at closing time.
Terminal info
Tap Terminal info at the top right to see the store, the till name and number, the store ID, the app version, the card reader this till uses and which printers are set up. Support may ask you for these.
Pairing a new till
A till that is not yet paired shows Pair this terminal and asks for a 6-digit one-time PIN.
- In Back Office go to Terminals and create or open the terminal for this till.
- Copy the pairing PIN shown there. Each PIN works once.
- Type it on the till. Pairing completes after the sixth digit and the normal sign-in screen appears.