Start of Day Procedure - Opening Your Shift
Skill Level: Beginner Time Required: 2-3 minutes
Purpose
This guide explains how to start your day on MyFoodFast POS, including logging in and setting up your cash drawer with an opening float.
Before You Start
- Your terminal must be powered on and connected to the internet
- You need your staff PIN to log in
- Have your opening float ready (the starting cash amount for the drawer)
Understanding the Shift Button
The header button shows your current shift status:
| Button Color | Label | Meaning |
|---|---|---|
| Red | "Start Shift" | No active shift |
| Green | "End Shift" | Shift is active |
Steps to Start Your Day
Step 1: Log In with Your PIN
- Launch the MyFoodFast POS app on your terminal
- Enter your 4-digit staff PIN using the keypad
- Tap Sign In
Tip: If your store uses clock in/out, you'll be prompted to clock in when entering your PIN.
Step 2: Enter Your Opening Float
When you navigate to the order screen, the Opening Drawer dialog will appear automatically if no shift is currently active.
- The dialog will display a numeric keypad
- Enter your opening float amount (e.g., 50.00 for £50)
- Tap Start Shift
Note: You cannot dismiss this dialog without entering an amount - a shift must be started before you can take orders.
Step 3: Confirm Shift Started
Once your shift starts:
- A success message will confirm your opening float amount
- You'll be taken to the order screen, ready to process sales
- The header button will change from red "Start Shift" to green "End Shift" - confirming your shift is now active
Multi-Terminal Stores
If your store has multiple terminals:
- All terminals share the same shift - When the first terminal starts a shift, all other terminals will use that same shift
- Only one opening float is entered for the entire store (from whichever terminal opens first)
- Shift data shows combined totals from ALL terminals - sales, payments, and orders are aggregated store-wide
- Any terminal can perform the Z-Read to close the shared shift at end of day
What's Included in Shift Data?
| Data | Scope |
|---|---|
| Sales Summary | All orders from all terminals |
| Cash Payments | All cash payments from all terminals |
| Card Payments | All card payments from all terminals |
| Order Count | Total orders across all terminals |
| Refunds/Voids | All refunds and voids from all terminals |
Important: When performing Z-Read, remember that the expected amounts reflect the entire store's activity, not just the terminal you're using.
Troubleshooting
| Issue | Solution |
|---|---|
| Opening dialog doesn't appear | A shift may already be active - check if the header shows green "End Shift" button |
| Can't log in with PIN | Verify your PIN with a manager or check you're using the correct terminal |
| Error starting shift | Check internet connection and try again |
| Old shift showing from previous day | Multiple open shifts may exist - close via Z-Read or check Back Office Shift Details |
Checking for Open Shifts in Back Office
If you're unsure whether shifts are open from previous days:
- Log into Back Office
- Navigate to Reporting > Staff Reports > Shift Details
- Set the Status filter to "Open"
- Close any old shifts via Z-Read before starting a new day
What's Next?
Once your shift is started, you can:
- Begin taking orders
- Tap the green "End Shift" button anytime to view your shift progress
- Add cash expenses if needed during the day