If there is a cloned AnyDesk ID, you will need to reset it so a new ID can be generated.
Share a picture of the new ID with Support.
Case After a database reset was done (MOB DB was deleted from SQL Management Tool), the POS can't be open. An error is showing (attached) and the following error appears in the logs: The error f
This may happen because of one of the following reasons: A. Monthly Payment has NOT been made: Solution: Refer to the following article - https://mob.freshdesk.com/support/solutions/articles/
Prerequisites: One or more MyOrderBox POS running. User Story: I work in a busy store where we have multiple terminals and a dispatch terminal. I would like to be able to filter all orders that nee
1. Reset Terminal Automatically in POS: Go to Settings (Advanced Settings) > Reset Device > Reset this Device > Reset this Device Now Manually Search %LOCALAPPDATA%\MyOrderBox