MyOrderBoxHow-ToBeginner

POS does not start after first time installation

Last verified: 2026-03-06

POS does not start after first time installation

Prerequisites

POS application was installed BUT has never run on this terminal before

Reset Installation (If the POS application is running please close it)

Type '%LOCALAPPDATA%\MyOrderBox' into the Windows Search bar > Enter
Will open the MyOrderBox folder in File Explorer i.e AppData\Local\MyOrderBox
Select and delete 2 files in this folder
1. CacheDb.sdf
2. Settings.dat
Close the Window

Start POS

Now start up POS from the desktop shortcut icon or program menu.

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