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MyOrderBoxHow-ToBeginner

POS does not start after first time installation

Last verified: 2026-03-06

Prerequisites 

POS application was installed BUT has never run on this terminal before

[Screenshot needed]

Reset Installation (If the POS application is running please close it)

  1. Type '%LOCALAPPDATA%\MyOrderBox' into the Windows Search bar > Enter
  2. Will open the MyOrderBox folder in File Explorer i.e AppData\Local\MyOrderBox
  3. Select and delete 2 files in this folder
    1. CacheDb.sdf
    2.  Settings.dat
  4. Close the Window

Start POS

Now start up POS from the desktop shortcut icon or program menu.

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