If you need to modify one item when you've ordered multiples of the same product (e.g., change toppings on one pizza when you ordered 3), follow these steps:
Steps
- Tap on the item in the order to select it
- Reduce the quantity of the original item (e.g., from 3 to 2)
- Add a new item of the same product with the modifications you need (e.g., 1x Margherita with extra pepperoni)
Example
If a customer orders 3x Margherita and wants to change one to have pepperoni:
- Select the 3x Margherita line
- Change quantity to 2
- Add a new 1x Margherita and select pepperoni as an extra topping
Note: This approach ensures each item is correctly recorded with its specific modifications, which is important for kitchen preparation and accurate receipts.