How do I assign an order(s) to a driver?

Assigning orders to drivers is done from the Track screen on the POS. The driver must have an active shift before orders can be assigned to them.

Prerequisites

• The driver must have a started shift on the POS. See How do I start a driver shift? for instructions.

Assign an order to a driver

1. On the POS, tap Track to open the delivery tracking screen.
2. Identify the delivery order you want to assign. Unassigned orders will have an empty Driver column.
3. Tap the order to select it. You can select multiple orders to assign them all to the same driver.
4. Tap Assign Driver.
5. Select the driver from the list of drivers with active shifts.
6. Tap Assign Selected Driver to confirm.

Once assigned, the driver's initials will appear in the Driver column next to each order.

Reassign an order to a different driver

1. On the Track screen, tap the order that is currently assigned.
2. Tap Assign Driver.
3. Select the new driver from the list.
4. Tap Assign Selected Driver.

The driver column will update to show the new driver's initials.

Note: You can assign multiple delivery orders to a single driver at once by selecting several orders before tapping Assign Driver. This is useful for batching deliveries in the same area.