What customers see in the app's Account and Rewards tabs

The Account tab

Your customers' Account tab in your branded app has:

1. My profile: their name, phone, email and saved addresses.
2. Notifications, Notification preferences and Privacy.
3. A Help section with:
   • Call the restaurant: rings the location they are ordering from.
   • Rate the app: opens your app's page on the App Store or Google Play.
4. Log out.

Customers who aren't signed in see Sign in, Notifications, Privacy and the Help section.

Note: Call the restaurant only shows when the location has a phone number. Add or check it in Back Office under the location's details.

The Rewards tab

When your loyalty programme is on, the Rewards tab shows:

1. How many points the customer has, and how many more they need for their next reward.
2. A timeline from where they started to the reward, with their current position marked.
3. The reward itself, with how many points it takes, and Ready once they can use it.
4. How it works: how they earn points, what the reward is, and any minimum order, limits or expiry you set.
5. Their points history.

When a reward is ready, customers add it from their basket.