Prerequisites
- MyFoodFast (MFF) Mobile App (iOS /Android)
Back Office
Setup Delivery Zones
This is required to enable delivery on the App ||| Customers will not be able to place delivery orders if the polygon zone is not completed. Setup Guide: Delivery Zones
Configure theme colours
The OLO app and website allow you to configure the colours as you like as often as you wish.
Company: Setup > Online Ordering > Website > Setting > Mobile App - Colours You should choose a primary, secondary and tertiary colour and simply restart the app to see the colour changes.
Add URLs
In order to ensure current customers have knowledge of the app, it is recommended to add the app URLs in the back office so that if customers are emailed or sent a text message, a reminder to download the apps is sent.
Company: Setup > Online Ordering > Website > Setting >
- iOS App URL
- Android App URL
|| This will also add links to your website to download the app
[Screenshot needed]
If unsure how to locate the URLs please see article link below
https://support.google.com/admob/answer/3086746?hl=en-GB
Shorten URL
Once the URLs have been located, we would recommend that the URLs are shortened in order to efficiently use the word count on SMS messages sent to customers.
Simply go to URL Shortener, add the URL to be shortened and click shorten url. Now copy shortened URL and add into the back office, Setup > Online Ordering > General Settings > iOS App Url / Android App Url.
Marketing the app
Now that everything is setup and ready to go, attention must be given to promoting the app to existing and new customers.
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You may wish to consider offering customers a coupon that they can redeem when placing an order on the app.
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Emailing your customers using our Grow module to inform them about the app and the benefits of using it.
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Reminding staff to inform customers that you now have an app.
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Promote your mobile application on Social Media (Use shorten URL link to post)
Send my customers communication regarding the app?
There are two ways new and existing customers can find out about the app - SMS & email
How do I communicate my app to new and existing customers via email?
How can I communicate my app to new and existing customers via sms?
Standard Features
- Apple Pay and Google Pay
- Redeem Loyalty Points
- Unlimited free Push notifications using our Grow module
- Support for all Deals types | The Auto Discount feature is not currently supported, [Screenshot needed]