MyFoodFast
POSSetup GuideIntermediate

POS settings: printers, peripherals and terminal

Last verified: 2026-10-22

Opening Settings

Tap the gear at the right of the header. Sections are listed on the left: Peripherals, Printers, Kitchen, Terminal and Menu. A dot next to a section means something there needs attention: for example an amber dot on Printers means the customer receipt printer has not been chosen yet. Back to orders returns to the POS. Settings reopens on the section you last used.

Note: Most settings are managed in Back Office and are shown here read-only, marked Managed in Back Office. Printer and card reader choices are the exception; they belong to this POS and save as soon as you pick them.

Printers

There is one card for each printing job your terminal has: Customer receipts, Dispatch if enabled, one per label printer, and one per kitchen station.

  1. Tap Discover to scan the network for printers. On Android the scan runs only when you tap it.
  2. Pick the printer from the list. Printers that use a different connection show a small chip such as IPP or Sunmi.
  3. Tap Test print (or Print test label on a label card). The card shows Testing while it sends, then a message confirms the result.

The pill on each card tells you its state: Configured, Not configured, Testing, or Unreachable if the last test failed. If a printer is not found by the scan, tap Enter IP manually and type its address.

On a Sunmi POS terminal with a built-in printer, a green notice at the top of the section confirms it was detected.

Note: On the web POS, printing needs the free JSPrintManager v6 helper installed on the same computer. If it is missing, the section shows JSPrintManager Not Found with Download JSPM and Retry buttons. See Set up printers.

Print history at the top right lists recent receipts and tickets for this POS. Rows that did not reach a printer offer Retry this printer or Check and reprint; No print needed closes one you do not want to send again.

Peripherals

  • Open drawer kicks the cash drawer attached to the customer printer.
  • Kick cash drawer on payment and Print customer receipt show what Back Office has set for this POS.
  • Card reader lists the readers registered for the store. Choose the one this POS presents card payments on. See Card readers for setup.

Kitchen

Shows whether kitchen printing, auto print, auto select and auto-firing of web orders are on for this POS. If kitchen printing is off, the section says so; turn it on in Back Office under Terminals.

Terminal

  • This terminal shows the store, POS name, terminal ID, app version, the server the POS talks to and when it last synced.
  • Refresh from Back Office pulls the latest settings without leaving the screen. Finish any open order or payment first.
  • Unpair terminal removes this POS from the store. It asks you to confirm and then for a manager PIN. You need a new one-time PIN from Back Office to pair it again.

Checking your POS terminals from Back Office

Go to Setup > In-Store > POS Terminals in Back Office to see every POS terminal in the store. For each one, the list shows:

  • Terminal: the POS name and its terminal ID. A star marks the primary terminal.
  • Device: whether the POS runs on Windows, Android or the Web (in a browser), with the POS app version under it. Hover over it to see the full details.
  • Last seen: when the POS last talked to Back Office.
  • Menu: whether it has the latest menu.
  • Settings sync: whether it has applied your latest saved settings.
  • PIN: the one-time PIN for pairing a device.

Note: Older POS app versions report every device as Web, even on Windows or Android. Update the POS app and Device shows the right one the next time it connects. A POS that has never connected shows Not reported.

The POS keeps a copy of your menu so it loads instantly. When you change items, prices, options or deals in Back Office, the POS updates that copy by itself, usually within a minute. It downloads only the categories you changed, and it waits until no order or payment is open on the POS before it switches over, so the menu never changes under a staff member mid-order.

To check that a POS terminal has the latest menu, go to Setup > In-Store > POS Terminals in Back Office and look at the Menu column. It shows Up to date once the POS has the latest menu on screen.

Refresh menu downloads the whole menu again straight away. You shouldn't normally need it, but use it if the menu on the POS ever looks wrong.

Note: A POS terminal that was offline catches up as soon as it reconnects.

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