Setup WisePad 3 Card Reader with MyFoodFast POS

Overview

This guide explains how to connect a WisePad 3 card reader to MyFoodFast POS for taking card payments. It is supported on Android devices only — the web version of MyFoodFast POS can't connect to a card reader — and requires a Stripe account connected in your Back Office.

How do I get the card reader?

MyFoodFast does not supply the card reader — you order the BBPOS WisePad 3 yourself, directly from Stripe. To keep everything tied to one account, order it from the same Stripe account you connect to your MyFoodFast Back Office, not a brand-new one.

Note: Order the reader as early as possible. Stripe ships the hardware to you, so allow for delivery time before your go-live date. Cash and online card payments don't need the reader — only card payments taken on the POS reader do.

1. Connect Stripe in Back Office first. Go to Setup > Integrations > Stripe and connect your Stripe account (see Setup guide: Card payments for website and app). This is the account that will receive your payouts.
2. Log into that same Stripe account at dashboard.stripe.com.
3. Order the WisePad 3 from stripe.com/gb/terminal/wisepad3 → Order now. When Stripe asks you to sign in, use the account from step 1 rather than creating a new one. (If you haven't connected Stripe in Back Office yet, Stripe will prompt you to create an account — an account is required to purchase a Terminal device.)
4. Wait for the reader to arrive, then follow the setup steps below to pair it.

Note: You don't need to "register" or "allocate" the reader to your account anywhere. The WisePad 3 is a Bluetooth reader — once it arrives it pairs to the MyFoodFast POS app over Bluetooth, and MyFoodFast handles the rest automatically.

Prerequisites

Before you start, make sure you have:

• A WisePad 3 card reader (see How do I get the card reader? above)
• An Android device with the MyFoodFast POS app installed
• An active Stripe account connected in Back Office

Setup steps

1. Connect Stripe. In Back Office, go to Setup > Integrations > Stripe and connect your Stripe account, then connect the card reader location on the same page. Once connected, the Connection Status shows Connected.

2. Enable Stripe payments. Turn Stripe on as a payment option under Setup > In-Store > Payments.
3. Power on the reader. Switch on the WisePad 3 and make sure it has enough charge.
4. Enable Bluetooth. Turn on Bluetooth on your Android device.
5. Launch the POS app. Open MyFoodFast POS and tap the Terminal icon (with the red dot) next to the Settings icon to start pairing. The dot turns green once connected.
6. Test a transaction. Create an order and choose Stripe as the payment method to confirm the reader takes payment.

Verification

Once connected, you'll see a confirmation message that the reader is connected, and the Bluetooth icon stops flashing on the reader.

Troubleshooting

• Check Bluetooth is enabled and the reader is in range.
• Restart both the reader and the Android device if pairing fails.
• Make sure the WisePad 3 is in pairing mode — press and hold the Bluetooth button until it shows as discoverable.
• Confirm the Stripe account has no restrictions and the card reader location is connected in Back Office.

For unresolved issues, contact MyFoodFast support.