Setup WisePad 3 Card Reader with MyFoodFast POS

Overview

This guide explains how to connect a WisePad 3 card reader to MyFoodFast POS for taking card payments. The WisePad 3 works on Android and Sunmi POS terminals only, and needs a Stripe account connected in your Back Office. The web POS in a browser can't use Bluetooth readers; use a WisePOS E countertop reader instead.

How do I get the card reader?

MyFoodFast does not supply the card reader — you order the BBPOS WisePad 3 yourself, directly from Stripe. To keep everything tied to one account, order it from the same Stripe account you connect to your MyFoodFast Back Office, not a brand-new one.

Note: Order the reader as early as possible. Stripe ships the hardware to you, so allow for delivery time before your go-live date. Cash and online card payments don't need the reader — only card payments taken on the POS reader do.

1. Connect Stripe in Back Office first. Go to Setup > Integrations > Stripe and connect your Stripe account (see Setup guide: Card payments for website and app). This is the account that will receive your payouts.
2. Log into that same Stripe account at dashboard.stripe.com.
3. Order the WisePad 3 from stripe.com/gb/terminal/wisepad3 → Order now. When Stripe asks you to sign in, use the account from step 1 rather than creating a new one. (If you haven't connected Stripe in Back Office yet, Stripe will prompt you to create an account — an account is required to purchase a Terminal device.)
4. Wait for the reader to arrive, then follow the setup steps below to pair it.

Note: You don't need to "register" or "allocate" the reader to your account anywhere. The WisePad 3 is a Bluetooth reader — once it arrives it pairs to the MyFoodFast POS app over Bluetooth, and MyFoodFast handles the rest automatically.

Prerequisites

Before you start, make sure you have:

• A WisePad 3 card reader (see How do I get the card reader? above)
• An Android device with the MyFoodFast POS app installed
• An active Stripe account connected in Back Office

Setup steps

1. Connect Stripe. In Back Office, go to Setup > Integrations > Stripe and connect your Stripe account, then connect the card reader location on the same page. Once connected, the Connection Status shows Connected.

2. Enable Stripe payments. Tick Stripe under Payment Methods in Setup > In-Store > Payments.
3. Power on the reader. Switch on the WisePad 3 and make sure it has enough charge.
4. Enable Bluetooth. Turn on Bluetooth on your Android device.
5. Tell the POS to use it. On the POS, tap the gear in the header, then Peripherals. Under Card reader, choose On-device reader (WisePad 3 · Tap to Pay · USB). The Peripherals label shows a dot until a reader is chosen.
6. Pair the reader. Tap the card reader button in the header, just left of the gear. It has a red dot while no reader is connected.
7. Allow permissions. The first time, Android asks for Location and then Nearby devices (Bluetooth). Tap Allow on both. The reader can't pair without them.
8. Check it's connected. The dot on the card reader button turns green.
9. Test a transaction. Put through a small order, tap Pay, and choose Card reader. Then refund it.

Verification

Once connected, you'll see a confirmation message that the reader is connected, and the Bluetooth icon stops flashing on the reader.

Troubleshooting

• "Please enable location permission." or "Bluetooth permissions are permanently denied": permission was refused. Open Android Settings > Apps > MyFoodFast POS > Permissions, allow Location and Nearby devices, then tap the card reader button again.
• Check Bluetooth is enabled and the reader is in range.
• Restart both the reader and the Android device if pairing fails.
• Make sure the WisePad 3 is in pairing mode — press and hold the Bluetooth button until it shows as discoverable.
• Confirm the Stripe account has no restrictions and the card reader location is connected in Back Office.

For unresolved issues, contact MyFoodFast support.