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Back OfficeHow-ToBeginner

How do the Online Orders come into the POS?

Last verified: 2026-03-06

Notifications are sent by MyOrderBox when a web order is created

Prerequisites

  1. You have enabled Online Ordering in the Back Office
  2. You have enabled Online Terminal in POS > Advanced Settings > T****erminal > Online Terminal - YES

Process

The POS sends requests for new web orders every 10 seconds, if a web order is sent to MOB, it is directed to the POS. On receipt, the POS can either accept it automatically (recommended setup) or accept it when the popup for new web order appears on screen. 

To enable, Auto accept, Advanced Settings > Apps > Auto Accept Online Orders - YES.

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