Back OfficeHow-ToBeginner

How a customer can reset their password on the website?

Last verified: 2026-03-06

The below steps would work for any already created user account.

For changing the password of any user account, all that needs to be done is the following: 

  1. Go to the website.

  2. Choose your preferred store if there is more than one location (it does not matter which store you will choose for the password reset, but you need to choose a store to be let through).

  3. Click on the top right  Login button.

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  1. You shall now see the following window. Choose the  Forgot Password option at the bottom of the page.

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  1. Insert the email linked to the account, which password you're trying to reset. Click  Send.

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  1. At this point you're expecting an email with following instructions for password reset.
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