MyOrderBoxHow-ToIntermediate

How to uninstall Windows update

Last verified: 2026-03-06

Case

This was needed after the update on Windows from 03/21 when the receipts were being printed blank.

Solution

Firstly,

  • Press the Windows logo key + R then type gpedit.msc and click OK.
  • Go to "Computer Configuration" > "Administrative Templates" > "Windows Components" > "Windows Update".
  • Double-click "Configure Automatic Updates".
  • Select "Disabled" in Configured Automatic Updates on the left, and click Apply and "OK" to disable the Windows automatic update feature.

After this:

  • Press the Windows logo key + R then type services.msc and click OK.
  • Go to "Windows Update service"
  • Click on the "General" tab and change the "Startup Type" to "Disabled".
  • Restart the machine

Secondly, we will uninstall the KB that is causing the issue, by following these steps:

Settings > Update & Security > Update history > Uninstall updates > 2021-03 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB5000803)

Once this is done, the problem should be resolved.

The Update is not showing in Settings? Do this:

https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-windows-update-option-missing-from/1110ab61-a10b-48f4-82ff-ddcebccf8a49

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