MyFoodFastHelp Centre
myfoodfast.com
MyOrderBox POSPaymentsHow do I take payments on the PDQ over the phone?
MyOrderBoxHow-ToBeginner

How do I take payments on the PDQ over the phone?

Last verified: 2026-03-06

If you send a transaction to the terminal from the POS, it should display the amount and then request you to present the card. If at that point you press the MENU button it will allow you to enter the MOTO (Mail Order Telephone Order) function and enable you to process the payment while as a CNP (Customer Not Present).

Was this helpful?

Related articles

How do I refund an order on the POS?

Prerequisites Running MyFoodFast POS app with an order to refund On the POS terminal 1. More at the bottom of the screen 2. More popup will appear, refund 3. Find the order that you wish to refund.

How-ToBeginner

How to enable gift card payment on POS

Gift card payments allow customers to pay for orders using a prepaid gift card. You need to enable this payment method on the POS before it becomes available at checkout. 1. Open MyOrderBox POS on you

How-ToBeginner

Refund a Stripe payment

When querying any Stripe payment and looking for an order to refund follow these steps: 1. Reporting > Sales Reports > Order History : Period - Custom (select the From and To dates)  2. Look at

How-ToBeginner

Split payments

POS 1. Place order and select Pay 2. Select the split payment icon <!-- TODO: screenshot --> 3. Select whether bill is to be split evenly or enter a manual figure and choose the 1st payment type. F

How-ToBeginner
MyFoodFastHelp Centre

Everything you need to manage your restaurant with MyFoodFast.

Products

  • Back Office
  • POS
  • Kiosk
  • Kitchen Display
  • Mobile App
  • Online Ordering
  • Driver App
  • Hardware

More

  • Integrations
  • Voice Agent
  • Collection Display
  • MyOrderBox POS

Company

  • MyFoodFast.com
  • Contact Support

© 2026 MyFoodFast. All rights reserved.