Back OfficeHow-ToIntermediate

Discount order

Last verified: 2026-03-06

Creating a discount

Store > Setup > POS > Discounts > + New Discount > Create

Complete:

  • Name: Name of the discount

  • Type:

    • Amount
    • Percent
    • Reprice
  • Discount Amount: Enter the discount amount.

  • Active: Yes (active), No (disabled)

  • PIN required: If Yes (enabled), when the discount is applied the Manager must approve on POS with their PIN.

  • Position: Prioritises the position of the discount displayed on the POS.

  • Now click Create to activate the discount in the Back Office.

Editing a discount

Store > Setup > POS > Discounts > Select Discount > Edit

Discount Reporting

Store > Reporting > Sales > Discounts This report will list a summary of all Discounts applied during that time period, including those applied through Promos & Deals. If you wish to drill down to see exactly which orders were discounted > See the Order History Report for that period.

POS

Select from a pre-configured discount

Place an order as normal and select Pay > Discount (Icon) > Select Discount > Done > Confirm

Apply a Manual discount

To create a manual discount select Pay > Discount (Icon) > Manual > Enter Manual Discount

Choose from either:

  • Amount
  • Percent
  • Reprice
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