Before you start
Make sure your 80mm thermal printer is connected to the network either by ethernet or WiFi and is printing fine from another device at the store. || Bluetooth printers are not supported currently
Back Office
Enable the printers to be used here:
- Store > Setup > POS > Edit Terminal > Enable the printers required.
- Only on one Terminal > Auto Fire Web Orders > Enable. | This terminal will be responsible for automatically sending orders to the kitchen at the required time.
POS Terminal
Customer Printer
Designed as a receipt to hand to the walk in customer.
Supports all 80mm Thermal printers
- Settings > Printers > Select Printer > Will list all printers available on the network > select IP of printer > Test
- Each Terminal can only have one Customer Printer
- The same Customer Printer can be shared with other Terminals
- Cash Drawer, if used, MUST be physically connected to this printer only
Kitchen Printers
Designed as a receipt to use in the Kitchen itself, with a larger font. Supports all 80mm Thermal and 76mm Dot Matrix printers
- Settings > Printers > Select Printer > Will list all printers available on the network > select IP of printer > Test
- A number of Kitchen Printers may be used if required.
Dispatch Printer
Designed as a receipt to staple onto the delivery bag, as has all order details as well as Customer details. Supports all 80mm Thermal printers.
- Settings > Printers > Select Printer > Will list all printers available on the network > select IP of printer > Test || Has the format of the Customer Printer (i.e. include pricing) but behaves like a Kitchen Printer (i.e. the order comes in and goes to the kitchen at a certain time).
Label Printer - Coming Soon
Only supports the Zebra GK420D / ZD230d Label Printer using label size 102 x 51mm Direct Thermal with permanent adhesive
- Installation instructions here