MyFoodFastHelp Centre
myfoodfast.com
MyOrderBox POSCaller IdMy Caller Id has stopped working
MyOrderBoxTroubleshootingBeginner

My Caller Id has stopped working

Last verified: 2026-03-06

The Caller ID unit is connected to MyFoodFast through the USB terminal.

Things to check

It may be that there is an issue with the USB port. Please try the following one by one:

  1. Restart your terminal

  2. Inspect the USB port where the Caller ID is plugged into. Check that there is no debris inside (dust/food)

  3. Check the USB port internal connection is not damaged.

  4. Try plugging it into another USB port.

Was this helpful?

Related articles

How to setup VOIP Caller ID

To start you will need: VOIP subscription VoIP Phone handset (Please check with LiteFox if supported) You would first need to get in touch with LiteFox and ask them to be integrated with MyFoodFast.

Setup GuideAdvanced

Setup Crucible Caller ID

Before you start 1. Supported unit: Crucible CTI Comet USB CallerId 2. Standard phone line socket connection. For VoIP adapter is required. 3. 2-way splitter adapter phone caller ID 4. Caller ID ne

Setup GuideBeginner

Setup VoIP CallerID with Granstream Adapter

Before you Start : Internet connectivity VoIP adapter (Grandstream) Comet Caller ID adapter Primary SIP Server (example : sip.mycompany.com, or IP address) SIP User ID (Provided b

Setup GuideBeginner

Future Orders

User Story: I want to be able to take an order today for next week. How can I do this and what will happen as a consequence of this? A future order can be placed on the POS, Online Ordering site or Mo

How-ToBeginner
MyFoodFastHelp Centre

Everything you need to manage your restaurant with MyFoodFast.

Products

  • Back Office
  • POS
  • Kiosk
  • Kitchen Display
  • Mobile App
  • Online Ordering
  • Driver App
  • Hardware

More

  • Integrations
  • Voice Agent
  • Collection Display
  • MyOrderBox POS

Company

  • MyFoodFast.com
  • Contact Support

© 2026 MyFoodFast. All rights reserved.