Prerequisites:
POS and Back office setup ready to use
User story:
I want to add a customer to my database on the POS but get a blocked greyed out screen. What can I do?
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Back Office
Order sources need to be enabled in order for customer records entry to be accessible.
Setup > POS > Order sources
Click 'Edit' for the desired order source to be used.
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Switch on 'Active' Yes and complete settings for remaining options.
Click 'Save'
POS
Settings > Sync.
This will capture and reflect all updates from back office onto POS.