Back OfficeHow-ToBeginner

Managing Suppliers

Last verified: 2026-05-15

What this page does

The Suppliers page lists every supplier that your kitchens order ingredients from. Each supplier you add here can then be linked to ingredients and to stock orders, so that:

  • Ingredients carry the supplier's contact details and account number.
  • Stock orders know which supplier to send the purchase order to and on which days they deliver.
  • You can spot at a glance how many ingredients you buy from a supplier and when you last ordered from them.

Suppliers are managed at Company level — they are shared by every store in the company. You will not see this page when a store is selected in the store switcher.

Where to find it

Note: This is a Company-level page. Clear the store switcher (or select All stores) before opening it — the Suppliers link only appears in the sidebar when no store is selected.

In the left sidebar go to Management > Stock Control > Suppliers.

Adding a supplier

  1. Click Add Supplier in the top right.
  2. Fill in the form:
    • Name (required) — how the supplier appears in lists and on purchase orders.
    • Contact person — name of your usual point of contact.
    • Phone (required) — used for phone-method orders and for staff to call the supplier.
    • Email — required when Order Method is set to Email (purchase orders are sent to this address).
    • Address — supplier's address, shown on purchase order documents.
    • Website — link your team can open to browse the supplier's catalogue.
    • Account # — your account reference with the supplier; included on purchase orders.
    • Order Method (required) — choose Email, Phone or Web. This controls how your team is prompted to place each order:
      • Email — back-office emails the purchase order to the supplier; requires an email address.
      • Phone — back-office shows the supplier's phone number for a staff member to call.
      • Web — back-office opens the supplier's website so a staff member can place the order manually.
    • Minimum Spend — the supplier's minimum order value, in your company's currency units. Shown as a warning if a stock order goes below this amount.
    • Delivery Days — click each day the supplier delivers on. Selected days are highlighted; click again to remove.
    • Purchase Order Notes — free-text notes printed at the bottom of every purchase order to this supplier (e.g. delivery instructions, gate codes).
    • Internal Supplier — turn on if this is an internal warehouse rather than a third-party supplier. Affects how purchase orders are routed and reported.
  3. Click Save.

The supplier appears in the list immediately and is available to every store in the company.

Editing a supplier

Click the pencil icon on any row. Every field can be changed at any time. Changes apply company-wide as soon as you click Save — they affect existing ingredients and future stock orders, but do not retroactively edit purchase orders that have already been sent.

What the list shows

Each row in the suppliers list shows:

  • Name and Phone
  • Order Method — how purchase orders are placed
  • Ingredients — how many ingredients are currently linked to this supplier
  • Last Order — the date of the most recent stock order placed with this supplier ( if none yet)

Use these counts to spot inactive suppliers and to plan supplier consolidation.

Deleting a supplier

Click the bin icon on the supplier's row and confirm.

Note: You cannot delete a supplier while it still has ingredients or stock orders linked to it. If you try, the page shows an error such as "Cannot delete: 3 ingredients and 2 orders linked to this supplier." This protects historic purchase orders and ingredient pricing from breaking. To delete the supplier, first move its ingredients to another supplier (or delete the ingredients) and archive any stock orders.

Common questions

Can different stores have different suppliers? No — suppliers are shared across the whole company. Individual stores choose which suppliers to order from and on which days, but the supplier list itself is the same for every store.

Why don't I see this page when I'm on a single store? Suppliers are Company-level. Clear the store switcher to see Company-level pages.

Can I bulk-import suppliers? Not yet — add suppliers one at a time from this page.

A supplier's account number changed. Do I need to update anything else? No — change it here and every future purchase order to that supplier will pick up the new number. Existing sent purchase orders are not changed.

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